Analyse & Improve

Custom KPIs

Define and track your own metrics

Overview

Every organisation measures success differently. Custom KPIs lets you define metrics beyond the standard Lean set — cost per unit, defect rates, customer satisfaction scores, environmental impact, or anything else that matters to your process. Attach custom metrics to map steps, track them over time, and include them in your analytics dashboard alongside the built-in metrics. Your maps become a single source of truth for all process performance data.

Capabilities

Key Features

Create unlimited custom metrics with flexible data types
Attach metrics to individual steps or entire maps
Formula builder for calculated metrics (ratios, percentages, sums)
Threshold alerts when metrics breach target values
Custom metric trend tracking across map versions
Include custom KPIs in dashboard views and exported reports

Applications

Use Cases

1

Tracking cost-per-unit alongside cycle time for financial analysis

2

Monitoring defect rates at specific process steps

3

Measuring environmental metrics like carbon per transaction

4

Creating composite performance scores for executive reporting

Availability

Plan Access

Free
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Try Custom KPIs

Available on the Pro plan and above. Start with a free account and upgrade when you are ready.